Course
Connect Communicate Care – Foundations of Communication (3/7/2025)
Mar 7, 2025 - Mar 7, 2025
Full course description
Location PDI 124 (Auditorium)
Prerequisite None
Full Schedule Friday, March 7, 2025 from (8:00 am - 11:00 am) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.