Course
Connect Communicate Care – Foundations of Communication (2/10/2025)
Feb 10, 2025 - Feb 10, 2025
Full course description
Location PDI 124 (Auditorium)
Prerequisite None
Full Schedule Monday, February 10, 2025 from (12:30 pm - 3:30 pm) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.