Course

Connect Communicate Care – Foundations of Communication (1/14/2025)

Jan 14, 2025 - Jan 14, 2025

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Full course description

Location TBD

Prerequisite None

Full Schedule Tuesday, January 14, 2025 from (12:00 pm - 3:00 pm) EST

Facilitator Sabrina Rice

Description The first class in the Connect, Communicate, Care series.

Learning Objectives As a result of attending this session, you should be able to:

  • Create a connection with a customer.
  • Demonstrate best practice communication techniques.
  • Display caring behaviors to close a conversation.

[CTPEcert*TGH]

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