Course
Connect Communicate Care – Foundations of Communication (1/14/2025)
Jan 14, 2025 - Jan 14, 2025
Full course description
Location TBD
Prerequisite None
Full Schedule Tuesday, January 14, 2025 from (12:00 pm - 3:00 pm) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.