Connect Communicate Care (9/9/2024)

Location In-Person in TGH-USF PDI Building, Rm 124 (Auditorium)

Prerequisite None

Full Schedule Monday, 9/9/2024 from (12:30 pm - 3:30 pm) EST

Facilitator Sabrina Rice

Description The first class in the Connect, Communicate, Care series.

Learning Objectives As a result of attending this session, you should be able to:

• Create a connection with a customer.
• Demonstrate best practice communication techniques.
• Display caring behaviors to close a conversation.

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