Full course description
Location In-Person in TGH-USF PDI Building, Rm 124 (Auditorium)
Prerequisite None
Full Schedule Wednesday, 12/4/2024 from (8:00 am - 11:00 am) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.