Full course description
Location PDI 124 Auditorium
Prerequisite None
Full Schedule Monday, 10/7/2024 from (9:00 am - 12:00 pm) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.