Course
Connect Communicate Care (8/5/2024)
Ended Aug 5, 2024
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Full course description
Location PDI 124 Auditorium
Prerequisite None
Full Schedule Monday, 8/5/2024 from (8:00 am - 11:00 am) EST
Facilitator Sabrina Rice
Description The first class in the Connect, Communicate, Care series.
Learning Objectives As a result of attending this session, you should be able to:
- Create a connection with a customer.
- Demonstrate best practice communication techniques.
- Display caring behaviors to close a conversation.